Legal
Terms of Service
Last updated: 1 November 2026
These terms apply to the LiveAPI website and API (the "service"), provided by LiveAPI ("we", "us"). By creating an account or calling the API you agree to them. If you use the service for a company, you confirm that you can accept these terms on its behalf.
1. The service
LiveAPI returns reference data and format checks: location, country profiles and boundaries, provinces and districts, phone and plate formats, IBAN checks, postal code lookups, national ID and tax number format checks for supported countries (including Turkey), public holidays and business days, time zones, email checks, EU VAT number checks, currency exchange rates and conversion, and distances. Some data comes from third parties such as the ECB, the Federal Reserve, the Central Bank of the Republic of Türkiye, DB-IP and open country datasets, and is credited in the docs. Postal-code and country-boundary datasets are produced and owned by LiveAPI.
- A phone or plate check confirms the format only. It does not confirm that a number or vehicle exists, and it is not a vehicle registry.
- A lookup for an arbitrary IP address returns an approximate city-level location and network, not a street address or a person.
- IBAN, national ID and tax number checks (for example Turkish TC kimlik and VKN, Brazilian CPF and CNPJ, or Spanish DNI) verify format and check digits only. They are not lookups in the NVİ, GİB, Receita Federal or any other government or bank registry and do not confirm that a person, company or account exists.
- Postal code results come from LiveAPI's in-house dataset. Coverage and coordinate precision can differ by country.
- An email check tests syntax, the domain's mail (MX) records and known disposable domains. It does not connect to the mail server or confirm that a mailbox exists.
- A VAT check is answered live by the European Commission's VIES service, and its result depends on that service being available.
- Holiday data is published in advance and may not reflect holidays or administrative leave announced later.
- Exchange rates are reference rates published by central banks, refreshed on a schedule. They are not trading rates and must not be relied on for financial transactions.
Data sources: IP Geolocation by DB-IP (CC BY 4.0). District data © OpenStreetMap contributors, available under the Open Database License (ODbL) 1.0. Postal codes and country shapes by LiveAPI. Holidays outside Turkey from Nager.Date (MIT).
2. Your account and keys
You sign in with a code sent to your email. Calls use the bearer token from your account. Keep your keys private: you are responsible for every call made with them. If a key leaks, delete it on the account page. A new account includes 100 free calls. You can change your email address in Settings after confirming a code sent to the new address.
3. Acceptable use
You agree not to:
- use the service for anything unlawful, or to track, profile or identify individuals without a lawful basis;
- resell or redistribute the raw data as a competing data product;
- try to bypass limits, share keys to avoid paying, or overload, probe or attack the service;
- misrepresent where the data comes from or remove the credits the docs require.
We may suspend keys or accounts that break these rules or put the service at risk, and we will tell you why when we can.
4. Plans, payments and refunds
Prices and allowances are the ones shown on the pricing page at the time of purchase. The free tier includes 100 calls. Call packs are a one-time purchase, are added to your wallet and do not expire. Unlimited is a monthly subscription: while it is active, calls do not use your wallet and packs cannot be bought, and usage is still counted for reports. A call that returns an error outside the 2xx range is not charged.
Payments are handled by Lemon Squeezy as merchant of record, and their buyer terms also apply to the purchase. You can cancel a subscription at any time; it stays active until the end of the paid period. Refunds follow Lemon Squeezy's process and any rights you have under consumer law. A refunded purchase is removed from your balance.
5. Availability and changes
We work to keep the service fast and available, but we do not guarantee that it will be uninterrupted or error-free. We may change, add or remove endpoints; for breaking changes to paid features we will give reasonable notice by email or in the docs.
6. Intellectual property
The service, the site and the docs belong to us or our licensors. You may use the API responses in your own products, subject to these terms and the licences of the underlying data sources listed in the docs.
7. Disclaimer
The service and its data are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including accuracy, completeness, fitness for a particular purpose and non-infringement. You are responsible for checking whether the data is suitable for your use.
8. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost data or business interruption. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as for fraud or gross negligence, or your statutory rights as a consumer.
9. Ending the agreement
You can stop using the service and close your account at any time in Settings, or by writing to info@liveapi.io. Closing cancels an active subscription first, revokes all keys and deletes the account. Unused wallet calls, including purchased packs, are forfeited when you close the account and are not refunded, except where consumer law requires otherwise. A new account opened later with the same email address does not get the free signup calls again. We may end or suspend access if you seriously or repeatedly break these terms. Unused wallet calls are not refundable when an account is closed for a breach.
10. Changes, law and contact
We may update these terms. The date at the top shows the latest version, and we will email account holders about significant changes before they take effect. If you keep using the service after that, the new terms apply. These terms are governed by the laws of the country where LiveAPI is established, without limiting the mandatory consumer protections of the country you live in. Questions go to info@liveapi.io.